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Terms & Conditions

Rate Information
Rates are quoted daily based on single/double occupancy per room and are subject to Michigan 6% sales tax, 8% hotel surcharge and 3% MICVB assessment. Add $20 per additional adult per day. Children 17 years of age and younger stay free in parent’s room. A complimentary hot buffet breakfast is included for all registered guests each morning of your stay. A two-night minimum stay may be required during peak periods.

Deposit Requirements
An advance deposit equal to one night’s stay (room and tax) is required to confirm your reservation. We accept American Express, Discover, MasterCard and Visa. Your deposit will be applied to the final night of your confirmed stay. When booking a promotional “Advance Purchase” rate, full payment in advance is required at the time of reservation and is non-refundable. Our standard deposit and reservation policies do not apply to “Advance Purchase” rate promotions.

Cancellation Policy*
Your deposit will be refunded (less a $25 service charge) for any reservation cancelled at least 11 days prior to your scheduled arrival date.
Cancellations made within 10 days of confirmed arrival date will result in forfeiture of your deposit.
Guests who do not cancel and do not arrive on their scheduled arrival date will be charged for their entire stay.
No refunds will be made in the event of late arrivals and/or early departures.
*Cancellations/Reservations Changes policies do not apply to ”Advance Purchase” promotions.

Check-In/Check Out
Check-In after 3:00 p.m.
Check Out by 11:00 a.m.

Requests for early arrivals & late check-outs will only be determined on your arrival/departure date. You are welcome to inquire as to the status of your guestroom on the morning of your arrival/departure. In the event we are unable to accommodate your request, luggage storage is available so that you may enjoy the island. Mackinac Island Carriage Tours offers a shuttle service that will transport your unaccompanied luggage from the docks, up to the hotel so that you may enjoy your day. Please connect with a Stonecliffe dock porter to ensure your luagge is properly tagged before leaving the island dock. Your luggage will be waiting for you at the front desk when you decide to make your way here.  
Likewise, upon your departure, Stonecliffe can tag your luggage and send it down on the shuttle.  From there, our porters will load it onto the ferry for you so that when you are done enjoying your stay on Mackinac Island, you can pick up your luggage at the dock/city where your car is parked.

Rollaway Beds/cribs
The Inn at Stonecliffe does not provide rollaway beds or cribs. A limited number of Pack ‘n Plays are available upon request.

Smoking Policy
Effective May 1, 2010, and as mandated by Michigan state law, The Inn at Stonecliffe is a Smoke-Free Environment, including all guestrooms, outdoor balconies, and public areas. Please inquire as to our designated smoking areas. A $250 room-recovery fee will be charged to guests who smoke in guestrooms, on balconies or on patios to cover the costs of cleaning and restoring the room to a smoke-free condition.

Special Requests
Requests for specific room numbers or locations will be noted on your reservation but cannot be guaranteed. We reserve the right to change your guestroom to a comparable room type in the event of unforeseen circumstances.

Pets
The Inn at Stonecliffe is not a pet-friendly hotel. A $250 room cleaning fee will be charged to guests to cover the costs to bring the room back to a pet-free condition. Service animals are always welcome. The Inn at Stonecliffe staff may ask what task (s) the service animal performs. Please notify the Inn at the time of reservation so that we may make our staff aware of your arrival.

Useful Information for Planning Your Visit
Our staff has compiled a list of useful information that we believe you will find useful in planning your trip to the island. Included is information on ferries, hotel shuttle, and our house policies. Please feel free to download a copy.

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